Privacy Policy
At Atlas Compounds USA, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, create an account, place an order, submit a contact form, request product information, or interact with our online store.
Atlas Compounds USA provides research-use-only products and laboratory-focused product information. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when using our website, including your name, email address, billing address, shipping address, phone number, order details, account information, and messages submitted through our contact forms.
We may also collect basic technical information automatically, such as your IP address, browser type, device information, pages visited, referring URLs, cookies, and general website usage data. This information helps us improve website performance, security, user experience, and product browsing.
How We Use Your Information
We use collected information to process orders, provide customer support, respond to inquiries, manage product and COA requests, improve our website, prevent fraud, maintain account access, communicate order updates, and comply with applicable legal or operational requirements.
Payment Information
Payments may be processed through third-party payment providers. Atlas Compounds USA does not directly store full credit card numbers or complete payment credentials on our website. Payment information is handled by the applicable payment processor according to its own security and privacy practices.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, support cart and checkout features, and improve the shopping experience.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers when necessary to operate our website, process orders, ship products, manage payments, provide customer support, prevent fraud, or comply with legal obligations.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no website or electronic transmission method can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary for order processing, customer support, business records, legal compliance, fraud prevention, and website operations.
Your Privacy Choices
Depending on your location, you may have rights to request access to your personal information, request correction, request deletion, opt out of certain communications, or ask how your data is used.
Atlas Compounds USA products are intended strictly for laboratory research use only. Products are not intended for human consumption, medical use, diagnosis, treatment, or prevention of disease.
Third-Party Links
Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
Children’s Privacy
Our website is not intended for children or minors. We do not knowingly collect personal information from individuals under the age of 18.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
For privacy questions, data requests, or support, contact us at:
Atlas Compounds USA
Email: [email protected]
Business Hours: Monday-Friday 9:00AM – 5:00PM (ET)